La-a-la is a platform for entertaining, sharing moments through photos and videos.

The application: La-a-la
You: as users of the application
We (on): as the LAALA entity with which you enter into the contract

These terms and conditions govern your use of La-a-la's social networking and e-commerce services.

- Create and share content,
- Interact with other users
- View content created by others
- Order articles

Access to the application as a user will be free, and the user will not need to create an account to access the application. But they will be required to create an account to perform any action on the platform. To create an account, all they need to do is enter their country, phone number, age range and other personal details. Any user who creates an account accepts the general terms and conditions of the La-a-la company, and is therefore bound by these clauses.

This is anyone who logs on to the application and can see all the publications, view the La-a-la, visit the stores, but cannot perform any actions on the platform. He is a passive user who is not bound by the general terms and conditions but only by the privacy policy.
A user with an account is active, i.e. he can interact on the platform. They are therefore bound by the general terms and conditions..

These terms and conditions govern your use of La-a-la products. We, as the company LAALA provide the platform, connect you with other people, you will have access to a part of their lives, they will share their daily lives with you and above all we allow you to know the process that led to a given situation or the thread of events or stories that lead to a result that is shared by the author. People who have succeeded in a project will periodically show you the process they went through or have gone through to achieve their goals. You won't just see a photo or video of the success, but the whole trajectory, so you can see the obstacles they had to face and not just be impressed by the result, but appreciate the effort, courage and determination shown by the author, the main purpose of the application. You could also do the same by sharing your experiences with other users just by creating La-a-la and sharing content on it (your photos, videos, texts or Lives).
Your News Feed will contain publications related to your interests, i.e. similar publications that you used to like.
You can also search the various elements of the platform, such as a La-a-la, a store etc.
The platform allows all users, not only to create, post, share and interact with content, but also to interact with other people.

We guarantee the security and integrity of our services. We therefore prohibit the use of our products for harmful purposes. Any violation of our terms by an abusive user will be punished. Any person who misuses the application to harm others will be banned from the application. If the account has been reported and we are aware of the user's misconduct, and if the person's actions prove to be very serious, legal action may be taken by the victim or directly by us.

All publications must be legal and conform to good morals. No one is allowed to share content that may offend the sensibilities of those who will view said publication and damage the reputation and credibility of our application. For example, it is not allowed to publish a La-a-la about how someone paid for weapons to rob a bank, or how someone organized to rape or have sex with a minor.

It is forbidden for anyone to harass another user in any way. Harassment is a form of persecution consisting of a repeated series of hostile actions or words designed to demoralize and psychologically weaken the victim. Here, we'll be talking about cyberstalking, which consists in lashing out at a person on our social network through insults, rumors, rather inappropriate comments or the publication of content to denigrate the person targeted.

Threats and blackmail to publish photos, videos or compromising direct messages are totally forbidden. No one has the right to publish a video or photo relating to his or her intimacy or to the intimacy of another person, or any content that could damage a person's reputation. No content relating to violence or inciting revolt by any category of person may be published on La-a-la.

We neither encourage nor tolerate these attitudes on our application. Anyone found guilty of doing so may be subject to criminal prosecution.

The victim has the right to report the perpetrator. The victim has the right to lodge a complaint and bring the alleged offender to justice. We warn that any person guilty of sexual cyberstalking, threats or blackmail is punishable by imprisonment and a fine, or one of these two penalties according to the regulations in force in our country, Togo.

The Platform is interactive, and members of the Community are awarded grades based on their activities, and comments are also left. This reciprocal rating system enables us to remain vigilant about the professionalism and courtesy we wish to maintain on the Platform.

The rating is part of the public data of a user, a mediocre average, negative comments can make you lose access to the application after investigation.

This is an option that will enable users of the app who have an account to top up their online wallets with their Tmoney, Flooz and bank card accounts. This will enable them to give paid emoticons to a video, participate in groupings and tontines. Recharges are your responsibility, including any charges levied by mobile operators or banks. We guarantee to ensure that your wallet is credited with the recharged amounts and that the amount remains unchanged if you have not made any paying transactions on the platform. We guarantee the confidentiality and security of your information and financial activities. In the event of any irregularity, you can contact us and the appropriate measures will be taken.

This policy applies to all content on the platform that is protected by intellectual property rights.

La-a-la respects the intellectual property rights of third parties and we expect our users to do the same. As a condition of your access to and use of the Services, you agree not to use the Services to infringe any intellectual property rights. We reserve the right, with or without notice, at any time and at our sole discretion, to block access and/or terminate the accounts of any user who infringes or is alleged to infringe copyrights or other intellectual property rights.

Users have rights to their information. We do not own your content. If you are the owner of the intellectual property rights to the content you make available on the Platform, then nothing in these Terms changes that. In order to provide the Platform, we need you to grant us certain rights (referred to as a "license"). Details of these licenses are set out below.

By creating, publishing or otherwise making available content on the platform, you grant La-a-la a license to:
- Non-exclusive (which means that you may license your content to others),
- Free (which means that we do not pay you for this license),
- Assignable (which means that we may assign the rights you give us to someone else),
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You also grant each user of the Platform a non-exclusive, royalty-free, worldwide license to access and use your content, including to reproduce (e.g. to copy, share or download), adapt or create derivative works (e.g. to include your content in its content), perform and communicate such content to the public (e.g. to display it) using the settings and features of the Platform for entertainment purposes, subject to your Platform settings.

Your licenses to La-a-la and users terminate when you close your account or when you, or we, remove your content from the Platform in accordance with these Terms. However, due to the nature of the Platform and our legal obligations, the license granted will remain in effect after the deletion of your content to the extent that we are required to store or process your content for legal reasons.

We undertake to provide the Platform to you with reasonable skill and care and to act with professional diligence for as long as we choose to offer the Platform to you. We will also take all reasonable steps to make the Platform a safe and secure environment for our users. We do not promise to offer the Platform forever or in its current form for any length of time.

The content on the Platform is primarily content provided by the people and businesses that use our Platform. In other words, La-a-la is not the creator of most of the content present on the Platform (although La-a-la may produce some content). Therefore, subject to any mandatory regulations or laws (including industry regulations or laws) applicable to La-a-la, we cannot and do not promise that any user-generated content you find on the Platform:
- is accurate, complete or up-to-date;
- does not infringe the rights of third parties;
- is lawful; or that it
- will not offend you.

In your use of La-a-la, you will be required to use songs. The conditions differ depending on whether you publish content on the platform containing music from the music library (when it becomes available) or from your personal device.

La-a-la may make available to its users a licensed music library from which songs can be selected for inclusion in videos. When you published a video that contained a song not from the library, you were obliged to confirm that you were the author or that you had permission to use the song in your video. Otherwise, if you have not been granted any rights, you should mention the source of the music, whether it's a sound recording or not.

Before adding music to your video, make sure you have the necessary authorization or rights. As a simple user, music may only be used for personal, non-commercial purposes. The use of music for any other purpose is prohibited. We may be obliged to limit the length of the song used in your video. You may not modify or alter the fundamental character of copyrighted music unless you have the necessary rights or permissions to do so.

You may not use the music separately as a stand-alone audio file without accompanying video. The music must not be used illegally or for political purposes..

Some uses are authorized by law. There is music that is not protected by copyright and whose use is not prohibited or does not require authorization because it has fallen into the public domain. And certain uses of copyrighted works may benefit from an exception or limitation to copyright infringement, such as parody or pastiche, in jurisdictions that recognize the fundamental rights of the user.

La-a-la respects intellectual property rights. Right holders can report content on the platform that they see infringes their copyrights.

We may remove or mute your video if we find that you did not have permission on the music.

You can end your relationship with La-a-la at any time by simply closing your account and stopping using the platform.

It is important that you understand what happens to the content you create, publish or share on the Platform:

You are responsible for the content you make available on the Platform and you must have all the necessary rights to create, publish or share content on the Platform.

We check content proactively (through systems in place that detect illegal and harmful content) and reactively (for example: upon receipt of notification from users or authorities). To this end, we deploy a combination of technologies and human moderators. Our approach to content moderation is otherwise detailed.

La-a-la is not responsible for any content that will harm a third party. La-a-la will be held liable if it fails to meet its obligations.

In the event of disputes, La-a-la proposes an amicable decision. Where this fails, we will resort to mediation.

These terms and conditions govern your use of the La-a-la e-commerce service. Please read the following terms and conditions carefully before placing an order for any product or service on the La-a-la application. By placing orders on said application, regardless of the means used, you agree to be bound by these terms and conditions of sale.

La-a-la does not provide delivery services, sales services, or any other form of service provision. All such services are provided by autonomous and independent third parties. La-a-la's involvement is limited to intermediation. Third parties operating on the platform are solely responsible for the proper and improper execution of their activities.

La-a-la brings people together on different levels namely business, delivery.

To place orders or have financial interactions on the platform, the user must create an account by providing the information on the form concerning his/her surname, first name, gender, telephone number or e-mail address, age range and any other information requested on the application.

When you request a service or order a product, you enter into a contract directly with the supplier; La-a-la is not and does not become a party to that contract. And any communication on La-a-la, which is an intermediary between the store owner and the customer, is made in the interests of both parties. When you're browsing the platform, and you're interested in an item, you click on the store's account and request the necessary information directly from the store (if needed) and place the order. Please also make sure to provide accurate and up-to-date information about yourself when ordering. When you place an order on our application, we ask you to provide a phone number and address.

Acceptance of the order is subject to the will of the store manager and the availability of a delivery person. Once the order has been validated and accepted, you will receive a notification informing you whether or not your order has been accepted.

Before you validate your order, the details (mini invoice) of the latter are shown to you to ensure their accuracy. You will also be shown the delivery charges applicable to your distance, prior to validation and payment.

If you choose to pay with one of the payment methods offered on the application, you guarantee that you are the legal holder and owner of the funds linked to it. You also guarantee that you have the necessary funds to make the payment.

All item prices displayed on the platform are accurate at the time of publication and are in line with the stores' policies. These prices may be subject to change at the discretion of the boutiques, depending on whether there are discounts, promotions or any other event causing prices to change. Prices include taxes, where applicable, as well as delivery charges in the details of each order placed. The store is responsible for modifying prices, displaying them on the platform and the products or services available for sale. We may stop listing stores if they have been closed. We have the right to close stores on the application if they do not respect our conditions.

All prices displayed on the platform by the stores are those provided by them or the third party at the time of uploading. We take great care to keep them up to date.

All La-a-la delivery costs are presented to the customer according to distance. Delivery charges are subject to change. We reserve the exclusive right to make such changes.

The total price for the delivery of the items, and the products and services ordered, will be displayed when you place your order. Payment must be made in full for all products and services provided. Payment is made via the user's e-wallet on the application, which can be topped up by three main means: Credit card, Flooz or T-Money.

If the La-a-la user wants to proceed to payment when ordering, he must have his e-wallet on the app recharged before placing any order. They are therefore invited to top up the wallet using their bank card, or their T-Money or Flooz account, depending on whether their user number is with Togocel or Moov. After recharging, the user is given the option of placing an order, if the account recharge is sufficient for the total invoice price, including delivery charges.

You are immediately debited when your balance is verified and your order is confirmed. If your order is rejected by the store, the amount that was previously debited will be automatically refunded.

La-a-la, assumes full responsibility for the transactions you make. The company guarantees users the security of funds that are retransmitted on its platform and a robust dematerialized payment system that is CinetPay. Nevertheless, we would like to make it clear that we do not control this platform and cannot be held responsible for their failure, bad faith or privacy policy. The inclusion of this platform does not constitute an endorsement of the digital solutions and tools linked to it.

All prices are in BCEAO CFA Francs and electronic currencies. However, a currency conversion system will be integrated into the application for the use of all world currencies.

Payment must be made at the time of ordering by the means accepted by La-a-la. Cash payment is also accepted on the platform.

The customer has every right to cancel the order. In the event of cancellation, if the customer has already paid, the amount will be returned to the customer in the correct amount.

Delivery is made by pedestrians, motorcycle, tricycle, car or truck owners who will be on the platform and who will be able to express their interest and make deliveries on an individual basis once you have accepted their expression of interest. La-a-la is not responsible for delivery services, if its responsibility is called into question in the case of delivery of items. No delivery time is guaranteed to the customer. Products are delivered to the address entered when the order was placed. All risks associated with the products and the delivery of the products will be transferred to you at the time of delivery.

Users are required to be available at all times, both physically and by telephone, to receive their order. If the customer is unable to collect the product, he/she can either appoint a relative to collect the product, and must inform us of this by providing the necessary information about the relative. If, once on site, delivery personnel are unable to reach or meet a customer, and consequently turn back after a 20-minute delay, the delivery charges that have been debited as well as the price of the order are non-refundable. If payment is due on delivery and the customer has not paid beforehand, the customer is obliged to pay and may be prosecuted. If this is not the customer's only or last delivery, the customer will be asked to wait until the delivery driver has completed his journey, before the driver returns to the customer. If a false address is provided by the customer misleading the delivery driver, delivery charges will be debited according to the distance covered.

Delivery prices will be set automatically per km (depending on distance and means of transport) and calculated from GOOGLE MAPS integrated into the application, from the pick-up location to the delivery location. For heavy or high-volume products, in addition to the place of departure and destination, the delivery alert will include the photo, weight and volume of the goods to be delivered.

Through this agreement, you accept the impossibility of delivery in certain areas for temporary reasons of distance or difficult access. If this is the case, you will always be informed directly on the application.

You are required to check the product ordered on delivery to ensure that it is exactly what you ordered. If this is not the case, you can call the store and speak to the person in charge to find an alternative, otherwise the products are no longer exchangeable.

Your user account contains an electronic wallet that you can use to pay for the purchases and services you request. This wallet is funded by electronic money from your mobile wallet or by credit card. Once in your wallet, the amount is intended to be used only on the application. It cannot be converted, reimbursed, resold or exchanged between users, nor can it earn interest. The conditions of use of this amount may be subject to change, in which case you will be informed within a reasonable period of time. The balance of your wallet can be consulted at any time on the application.

For certain large purchases (will be indicated on the application), the customer must pay at least the amount of the delivery by wallet, and the remaining amount can be paid in cash once the delivery has been made.

This is an option that will allow users of the application who have at least one account to recharge their online wallets with their Tmoney account, Flooz, bank card. This will allow them to make online purchases.

You are authorized to use the functionalities of the application. This license gives you access to use the application on your phone, but not exclusively and for a specific period of time, and you may not transfer your right of use or share your account with any other person except as authorized (e.g. specialized profiles). You must use the account personally in order to access all content within the scope of the service you are using. You have only a partial right, you cannot with this right distribute services of the application.

You may not, without La-a-la's permission, license, sublicense, sell, resell, transfer, assign, distribute, commercially exploit or otherwise make available the Application to third parties; modify or create derivative works based on the Application; create internet links to the Application. You may not create a competitive product using the functionalities of the Application. It is forbidden for any person to pirate the Application's system, as this may incur extremely heavy legal or financial penalties..

We are not responsible for incorrect, false or fraudulent information provided by a user that causes harm to themselves or others.

We are not responsible for fraudulent actions committed by some malicious users.

We acknowledge our responsibility to take all necessary measures to prevent online fraud and ensure that data collected about you is stored securely.

La-a-la takes care to remedy any errors that may arise at any time and apologizes in advance. We cannot guarantee that the use of our platform will be for good or totally safe purposes. We will do our best to correct any such errors quickly and efficiently.

By accepting these terms of use, you agree to hold us harmless from any liability arising from your use of information from a third party or your personal information, from your use of any partner's products.

La-a-la is not responsible for any harm caused by any product or service.

La-a-la, in order to guarantee security for its customers, puts in place arrangements and equips its delivery personnel for delivery in the right conditions, and that no attempt is made to open packaging for various reasons.

In the event that La-a-la has reason to believe that there is inappropriate behavior or any suspicion of an instance of fraud, we reserve the right to block the user (or customer).

Any delay or inability to enforce the terms of this contract shall not constitute a waiver by us of our rights except in the event that our waiver is confirmed in writing.

These General Terms and Conditions of Use and Sale and a contract, as well as all non-contractual obligations related thereto or arising therefrom shall be governed by and construed in accordance with the laws of Togo. In the event of a dispute, the Parties undertake to use amicable means and mediation before any referral to a competent court. Correspondence and contacts between users or customers shall be in French or English.

In the event that any provision of the Contract is declared null, illegal or unenforceable by any competent court or authority, such provision shall be deemed, to the extent necessary, not to form part of the Contract, the validity of the other provisions of the Contract not being affected thereby.

To access the platform you must be at least eighteen (18) years old. The page is only accessible to adults aged 18 and over. Minors under this age are not permitted. We check that our users comply with this requirement by means of surveys, and especially when entering into a relationship the age section is necessary in order to know what type of person we are dealing with. If we find that you are under 18, we will delete your account. You can persuade us otherwise by proving that this is a mistake on your part by filling in the part.

We ask you to be honest about your age. However, a minor may be a user if he/she is under parental authority or supervised by a guardian who recognizes him/her; otherwise, we decline all responsibility arising from his/her actions. They will be held responsible for their actions, or their parents for the actions of their child, depending on the seriousness of the act committed.

We pay particular attention to our users and do our best to have a good relationship with them. We take complaints very seriously and put our users/customers at the heart of our business. You can write to us directly on the platform with your complaints, and we'll be happy to respond. All complaints must be related to our services. La-a-la is not personally liable for any complaint arising from a fault on the part of the stores that has led to your dissatisfaction. This complaint will be dealt with but redirected to the store as it concerns it directly.

When you need to contact La-a-la to express your grievances or any other type of information, our mailbox is open and available. Contact us right here : contact@la-a-la.com.